CARON products sold in the US and Canada are covered by a one (1) year parts & labor warranty and includes:

• Any part found defective would be either repaired or replaced at CARON’s discretion, free of charge, by CARON in Marietta, OH. Parts that are replaced will become the property of CARON.
• This service includes diagnosis and correction of individual CARON product malfunctions or failures, and may consist of temporary procedures to be followed by the customer while a permanent solution is sought.
• If CARON factory service personnel determine that the customer’s unit requires further service, dependent on the model involved, CARON, at its sole discretion, could provide a service technician to correct the problem, or return the unit to the factory. If a unit is to be shipped back to the factory, CARON will pay all ground shipping charges via UPS or other common carrier.

CARON will have the right to inspect the equipment and determine the repairs or replacement parts necessary. The customer would be notified within a reasonable time after inspection of any costs incurred that are not covered by this warranty prior to initiation of any such repairs.

Items not covered under the warranty include:

• Cost of express shipments, Federal Express, UPS Next Day Air, UPS Second Day Air or any other express shipment charges.
• Any customer modifications of equipment, or any repairs undertaken without the prior written consent of CARON, will render this limited warranty void.
• CARON is not responsible for consequential, incidental or special damages. In no event will CARON be responsible for damages more than the price of the product.
• Repairs necessary because of the equipment being used under other than normal operating conditions or for other than its intended use.
• Repair or replacement of parts due to the customer’s failure to follow normal maintenance instructions.
• Force Majeure or Acts of God

Click here to download printable version of warranty.

For warranty repairs, contact CARON prior to locating an outside service representative.

DISCLAIMER: The CARON warranty applies to US and Canadian sales.  Please consult your distributor for international warranty terms.