Factory-trained technicians are available to assist customers with warranty repairs and other issues involving product set-up, trouble shooting, routine maintenance, and other repairs. We also have approved outside service representatives throughout the United States to recommend for warranty and non-warranty repairs. Please contact the Service Department at 800-648-3042 to obtain a list of recommended service representatives.

 

Return/Repair Inquires
Before returning any product, please contact the Service Department to obtain a "Return Authorization (RA) Number" at 800-648-3042. Please have the following information available when calling: model number, serial number, contact name and phone number, and a description of the problem with the unit. The RA number should then appear on the packing slip of the returned package to avoid processing delays.

 

 

Material Safety Data Sheets
Algicide used with CRS-101

Water Specifications
Chamber Water Specifications